Responsibilities

• Clean and sanitize rooms, common areas, and facilities according to established standards
• Dust, sweep, mop, vacuum, and disinfect surfaces as needed
• Change linens, make beds, and restock supplies
• Dispose of trash and handle soiled items appropriately
• Inspect spaces for cleanliness and report maintenance or safety concerns
• Follow cleaning schedules, procedures, and safety guidelines
• Use cleaning equipment and products properly and responsibly
• Provide courteous service while respecting the privacy and property of others

Qualifications

• Previous housekeeping, custodial, janitorial, or related experience is preferred
• Strong attention to detail and a high standard for cleanliness
• Ability to work independently and manage time effectively
• Good communication and teamwork skills
• Ability to follow instructions and complete tasks with consistency
• Physical ability to stand, bend, lift, and perform repetitive tasks as required
• Dependable, punctual, and committed to maintaining a professional attitude

What We Offer

• A supportive and respectful work environment
• Opportunities to develop skills and grow within the role
• Competitive compensation based on experience and location
• Clear expectations and a structured work schedule

Additional Information

We are committed to building an inclusive workplace and encourage applicants from all backgrounds to apply. If you are dependable, motivated, and take pride in your work, we encourage you to join our team.

Responsibilities

• Welcome guests and visitors with a professional and courteous demeanor
• Check guests in and out efficiently while ensuring accuracy in records and transactions
• Answer phone calls, respond to inquiries, and direct messages appropriately
• Provide information about services, policies, amenities, and local area resources as needed
• Handle reservations, schedule changes, and guest requests with attention to detail
• Assist with resolving concerns or issues promptly and professionally
• Maintain an organized front desk area and support office supplies and records management
• Communicate important updates to internal teams to ensure smooth operations
• Process payments, receipts, and other routine administrative tasks accurately
• Follow company procedures, safety standards, and confidentiality guidelines

Qualifications

• Previous experience in customer service, hospitality, reception, or administrative support preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and remain professional in a busy environment
• Basic computer proficiency and comfort using scheduling or reservation systems
• Ability to work independently and collaboratively as part of a team
• Flexible availability, including evenings, weekends, or holidays if required
• Problem-solving skills and a commitment to delivering quality service

Preferred Attributes

• Positive attitude and a genuine desire to assist others
• Ability to stay calm and composed under pressure
• Strong time management and follow-through
• Professional appearance and demeanor

What We Offer

• A supportive and team-oriented work environment
• Opportunities to build valuable customer service and administrative experience
• Training and growth opportunities within the organization
• Competitive compensation and benefits, depending on position and location

Equal Opportunity Statement: We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees. Employment decisions are based on qualifications, merit, and business needs.

Responsibilities

• Prepare banquet rooms and event spaces according to event orders and floor plans.
• Arrange tables, chairs, linens, staging, and other event equipment as needed.
• Set up audiovisual items, décor, signage, and related materials when applicable.
• Ensure all banquet spaces are clean, organized, and ready before guest arrival.
• Assist with moving and positioning equipment safely and efficiently.
• Support timely transitions between events, including reset and breakdown of rooms.
• Communicate effectively with supervisors, culinary teams, and event staff.
• Follow safety procedures and maintain a professional appearance and attitude.

Qualifications

• Previous experience in banquet, hospitality, event setup, or related support roles is preferred.
• Ability to lift, move, and arrange equipment and furnishings as part of the role.
• Strong attention to detail and a commitment to quality presentation.
• Ability to work efficiently in a fast-paced environment.
• Good communication and teamwork skills.
• Flexible schedule, including availability for evenings, weekends, and holidays as needed.
• Dependable, punctual, and able to follow instructions accurately.

What We Offer

• A supportive team environment focused on service and hospitality.
• Opportunities to contribute to memorable events and guest experiences.
• Training and guidance to help you succeed in the role.
• Consistent opportunities to develop skills in event operations and hospitality.

Additional Information

This position is ideal for someone who enjoys hands-on work, takes pride in creating polished event spaces, and works well as part of a team. If you are organized, adaptable, and motivated to help deliver exceptional events, we encourage you to apply.

What You’ll Do

• Greet guests warmly and provide attentive, timely table service
• Take accurate food and beverage orders and enter them correctly into the POS system
• Deliver food and drinks efficiently while ensuring guest satisfaction
• Check in with guests throughout their dining experience and respond to requests promptly
• Coordinate with kitchen and support staff to maintain smooth service flow
• Set up, maintain, and break down service areas according to shift needs
• Process payments accurately and handle cash or card transactions responsibly
• Follow food safety, sanitation, and cleanliness standards at all times
• Assist with opening and closing duties, including restocking and cleaning tasks
• Support the team in delivering a positive guest experience in a fast-paced environment

What We’re Looking For

• Previous restaurant, hospitality, or customer service experience is preferred
• Strong communication and interpersonal skills
• Ability to work efficiently in a busy, team-oriented environment
• Excellent attention to detail and commitment to accurate order handling
• Professional appearance and a positive, guest-focused attitude
• Availability to work flexible shifts, including mornings, evenings, weekends, and holidays as needed
• Ability to stand, walk, lift, and carry items typical of restaurant service work

What Success Looks Like

• Guests feel welcomed, cared for, and satisfied with their dining experience
• Orders are handled accurately and served in a timely manner
• The dining room and service areas remain organized and well-maintained
• You contribute to a respectful, efficient, and collaborative team environment

Why Join Our Team

• Opportunity to work in a dynamic hospitality setting
• Supportive team environment focused on great guest experiences
• Chance to build valuable customer service and restaurant skills
• Flexible scheduling opportunities based on business needs

If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering excellent service, we encourage you to apply.

We are seeking a personable, detail-oriented professional to join our hospitality team in a banquet service role. This position is responsible for providing a welcoming guest experience while preparing and serving beverages efficiently, accurately, and in accordance with venue standards. The ideal candidate thrives in a fast-paced environment, works well as part of a team, and maintains a polished, professional presence throughout each event.

Key Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages for banquet events with consistency and accuracy.
• Set up, stock, and maintain bar areas before, during, and after events.
• Deliver friendly, attentive, and efficient service to guests and event attendees.
• Verify guest eligibility and comply with all applicable laws, policies, and responsible alcohol service standards.
• Monitor inventory levels, restock supplies, and communicate needs to management or event leadership.
• Maintain cleanliness, organization, and sanitation standards in all bar and service areas.
• Process drink orders, handle payments when required, and ensure accurate transactions.
• Work collaboratively with banquet servers, culinary teams, and event staff to support smooth service.
• Respond professionally to guest requests and resolve service concerns in a courteous manner.
• Follow event timelines and adapt quickly to changing service needs.

Qualifications

• Previous experience in bartending, banquet service, hospitality, or food and beverage service preferred.
• Knowledge of beverage preparation, bar setup, and service standards.
• Understanding of responsible alcohol service practices and compliance requirements.
• Strong communication and customer service skills.
• Ability to work efficiently in a busy, event-driven environment.
• Excellent attention to detail and organizational skills.
• Ability to stand for extended periods and lift or move supplies as needed.
• Flexibility to work evenings, weekends, holidays, and varying event schedules.

What We Value

• A positive attitude and commitment to exceptional guest service.
• Professional appearance and conduct.
• Teamwork, reliability, and a strong sense of accountability.
• Ability to stay calm and composed under pressure.

Why Join Us

Join a team that values hospitality, collaboration, and high-quality event experiences. We offer a dynamic environment where every event is an opportunity to create memorable service for guests and clients alike.

This role acts as the primary contact for couples, family hosts, and event planners, partnering closely with local non-lodging venues (barns, estates, banquet halls, and outdoor sites) to position the property as the premier preferred hotel partner for event guest accommodations.

Key ResponsibilitiesDirect Room Sales & Partnership Development

• Proactively generate and convert leads for wedding and social group room blocks through local venue outreach, vendor networking, digital inquiries, and site tours.
• Build and nurture strong preferred-lodging partnerships with nearby wedding venues, event planners, photographers, and caterers to capture regional weekend demand.
• Consistently achieve or exceed individual goals for Group Room Nights, Room Revenue, and Average Daily Rate (ADR).
• Respond promptly to all incoming wedding and special event RFPs, telephone leads, and walk-in inquiries.
• Draft, negotiate, and execute group room contracts—including room block pricing, courtesy vs. guaranteed terms, cutoff dates, and deposit schedules within revenue management guidelines.

Account Management & Guest Experience

• Provide a warm, high-touch experience for couples and family planners from contract signing through guest checkout.
• Input and manage group blocks within the Property Management System (PMS) and sales database (e.g., Opera, Stayntouch, Delphi), tracking pickup and managing cutoff dates.
• Coordinate special group logistics with Front Desk and Housekeeping teams—including room assignments, early check-in/late check-out requests, VIP amenities, and welcome bag distribution.
• Conduct memorable, engaging property site inspections that showcase guest rooms, suites, and property amenities to prospective couples and decision-makers.

Administrative & Revenue Tracking

• Monitor room block performance and pickup trends, communicating inventory adjustments to Revenue Management.
• Manage deposit collections, master accounts, billing accuracy, and post-stay follow-up to build referrals and long-term goodwill.
• Maintain clean client records, lead logs, and pipeline reports in the hotel sales tracking system.

Qualifications & Skills

• Experience: 2+ years of hotel sales, reservations, or high-touch hospitality experience (wedding or social market experience strongly preferred).
• Education: Degree in Hospitality Management, Communications, Business, or equivalent practical industry background.
• Technical Proficiency: Experience with hotel Property Management Systems (PMS) (e.g., Opera, Stayntouch) and sales management platforms.
• Relationship Building: Exceptional interpersonal skills with a warm, empathetic approach—able to guide families and couples through event logistics with ease and enthusiasm.
• Negotiation & Detail: Strong organizational skills, keen eye for contract details, and solid understanding of group rate structures and inventory control.
• Flexibility: Willingness to work occasional weekend hours or early evenings for scheduled site tours or peak group arrival periods.

Physical Requirements & Working Conditions

• Ability to walk the property to lead thorough client site tours.
• Combination of standard office tasks and front-of-house guest interactions.